Privacy Policy

TJ’s Pro Cleaners LLC  |  Effective Date: June 16, 2026  |  Last Updated: June 16, 2026

TJ’s Pro Cleaners LLC (“we,” “us,” or “our”), located in Valley Center, KS, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit tjproclean.com, contact us, or use our cleaning services.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and service address
• Service Information: Square footage, cleaning preferences, scheduling details, and special instructions
• Payment Information: Billing details processed securely through third-party payment processors (we do not store full card numbers)
• Communication Records: Records of SMS messages, emails, and phone calls related to your service
• Website Data: IP address, browser type, pages visited, and cookies (see Section 8)

2. How We Use Your Information

We use the information we collect to:

• Schedule, confirm, and deliver cleaning services
• Send appointment reminders, cleaning day alerts, and service updates
• Process payments and send invoices
• Respond to inquiries and provide customer support
• Send promotional offers and newsletters (only with your consent)
• Comply with legal obligations
• Improve our services and website

3. SMS / Text Message Communications (TCPA)

4. Email Communications (CAN-SPAM)

If you opt in to email communications, you may receive service updates, promotions, and newsletters from TJ’s Pro Cleaners LLC at tonijacquot@tjproclean.com. Every marketing email includes an unsubscribe link. You may also opt out by contacting us directly.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third parties who assist in operating our business (e.g., payment processors, scheduling software, CRM platforms) under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or government authority
• Business Transfers: In the event of a merger, acquisition, or sale of business assets

6. Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your data at any time by contacting us (see Section 10).

7. Your Rights & Choices

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw consent for SMS, email, or call communications

To exercise any of these rights, contact us at tonijacquot@tjproclean.com or call 1-888-866-4601.

8. Cookies & Website Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

9. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

• TJ’s Pro Cleaners LLC
• Valley Center, KS 67147
• Phone: 1-888-866-4601
• Email: tonijacquot@tjproclean.com
• Website: tjproclean.com